SBM BANK KENYA – CAREER OPPORTUNITIES
SBM Bank Kenya is a dynamic and fast-growing financial institution committed to delivering innovative, customer-centric banking solutions to individuals, businesses, and institutions. Driven by strong governance, digital transformation, and relationship-led banking, SBM Bank offers professionals an opportunity to grow their careers in a performance-oriented and inclusive environment. The Bank is currently inviting applications for the following open positions across Consumer Banking, Corporate & Institutional Banking, and Debt Recovery functions.
1. Senior Relationship Manager, Elite & Diaspora Banking
Band/Level: Senior Manager
Department: Consumer Banking
Contract Terms: Open Ended
Location: Nairobi
Expiry Date: 26 January 2026
Job Description:
The Senior Relationship Manager, Elite & Diaspora Banking is responsible for managing and growing high-value customer relationships within the Elite and Diaspora Banking segment. The role focuses on driving portfolio growth, deepening customer engagement, and delivering tailored banking solutions that enhance customer loyalty and profitability. The role also provides leadership in identifying new business opportunities, cross-selling products, managing risk exposure, and ensuring exceptional service delivery aligned with the Bank’s strategy.
2. Senior Relationship Manager, Institutional Banking
Band/Level: Senior Manager
Department: Corporate & Institutional Banking
Contract Terms: Open Ended
Location: Head Office
Expiry Date: 26 January 2026
Job Description:
This role is responsible for managing institutional client relationships, driving asset and liability growth, and delivering structured financial solutions to institutional customers. The Senior Relationship Manager plays a key role in business development, credit portfolio management, revenue growth, and risk oversight while maintaining strong partnerships with key stakeholders. The role also supports deal origination, negotiation, and execution in line with the Bank’s corporate and institutional banking objectives.
3. Officer, Retail Recoveries
Band/Level: Officer
Department: Debt Recovery & Special Assets
Contract Terms: Open Ended
Location: Head Office
Expiry Date: 26 January 2026
Job Description:
The Officer, Retail Recoveries supports the Bank’s debt recovery efforts by managing delinquent retail accounts and implementing recovery strategies to minimize credit losses. The role involves engaging customers, negotiating repayment plans, monitoring non-performing loans, and ensuring compliance with internal recovery policies and regulatory requirements. The officer also prepares recovery reports and works closely with internal teams to improve portfolio performance.
4. Relationship Manager, Elite & Diaspora Banking – Pwani
Band/Level: Manager
Department: Consumer Banking
Contract Terms: Open Ended
Location: Pwani
Expiry Date: 26 January 2026
Job Description:
The Relationship Manager, Elite & Diaspora Banking – Pwani is responsible for developing and managing relationships with high-net-worth and diaspora customers within the Pwani region. The role focuses on customer acquisition, portfolio growth, cross-selling of banking products, and delivering personalized financial solutions. The position also ensures effective risk management, service excellence, and strong customer retention aligned with regional business targets.
Why Join SBM Bank
- Opportunity to work in a growing, forward-looking financial institution
- Exposure to diverse banking segments and high-value clients
- Performance-driven culture with strong emphasis on relationship management
- Platform for professional growth and leadership development
