Career Opportunities at Safaricom PLC – Multiple Vacancies in Kenya
Are you looking to grow your career with one of the leading technology and telecommunications companies in Africa? Safaricom PLC is inviting talented, innovative, and driven professionals to join its dynamic team across several departments within the Technology Division and Business Development Cluster in Kenya.
As a company committed to digital transformation, innovation, and delivering world-class technology solutions, Safaricom continues to expand its workforce to support new products, platforms, and services. The organization offers an environment that encourages collaboration, innovation, and professional growth while working on impactful projects that shape Kenya’s digital ecosystem.
Safaricom is currently recruiting for several exciting roles in engineering, infrastructure, financial services IT, and business development. These opportunities provide professionals the chance to contribute to cutting-edge systems, scalable digital platforms, and business partnerships that power modern connectivity and financial services.
Below are the available positions and their key responsibilities.
1. Platform Engineer – Container Platforms Planning
Location: Kenya
Posting Date: 13 March 2026
The Platform Engineer – Container Platforms Planning role sits within the Digital IT section of the Technology Division and focuses on designing and maintaining scalable container platforms that support enterprise applications and digital services.
Key Responsibilities
- Design, plan, and implement container platform infrastructure to support scalable application deployment.
- Manage and optimize container orchestration platforms used within the organization’s technology ecosystem.
- Collaborate with development teams to ensure applications are properly integrated into containerized environments.
- Monitor container platform performance and ensure system reliability and availability.
- Implement best practices for container security, resource allocation, and system scalability.
- Support automation and CI/CD pipeline integration for container-based deployments.
- Work closely with IT operations teams to maintain infrastructure health and minimize downtime.
- Provide technical guidance on container strategies and emerging platform technologies.
2. Engineer – IT Assets Management and Compliance
Location: Kenya
Posting Date: 13 March 2026
This role is within the Digital IT Department in the Technology Division and focuses on ensuring efficient tracking, governance, and compliance of IT assets across the organization.
Key Responsibilities
- Manage the lifecycle of IT assets including procurement, deployment, maintenance, and retirement.
- Maintain accurate asset inventories and ensure proper documentation of all technology assets.
- Ensure compliance with company policies and regulatory standards related to IT asset usage and management.
- Conduct regular audits and reviews of asset management processes.
- Work with internal teams to ensure asset utilization aligns with operational requirements.
- Monitor compliance risks associated with IT assets and recommend mitigation measures.
- Support reporting and analytics related to asset management and compliance metrics.
- Collaborate with procurement and IT support teams to streamline asset acquisition and tracking.
3. Engineer – Infrastructure SRE
Location: Kenya
Posting Date: 11 March 2026
The Infrastructure Site Reliability Engineer (SRE) role focuses on ensuring reliability, scalability, and operational efficiency of critical infrastructure within the Digital IT section of the Technology Division.
Key Responsibilities
- Maintain high availability and reliability of infrastructure platforms.
- Monitor systems and respond to incidents affecting platform performance.
- Implement automation tools to improve infrastructure efficiency and reliability.
- Develop solutions that enhance system scalability and operational resilience.
- Work closely with development teams to ensure infrastructure aligns with application requirements.
- Identify performance bottlenecks and implement improvements.
- Support incident management and root-cause analysis processes.
- Drive continuous improvement in infrastructure operations and service delivery.
4. Support Engineer – Financial Services IT
Location: Kenya
Posting Date: 11 March 2026
This role supports the Financial Services IT Department within the Technology Division and focuses on maintaining technology systems that support financial services platforms.
Key Responsibilities
- Provide technical support for financial services platforms and related IT systems.
- Monitor system performance and troubleshoot issues affecting service delivery.
- Support system upgrades, deployments, and maintenance activities.
- Work closely with operational teams to ensure smooth system functionality.
- Investigate and resolve system incidents and technical faults.
- Maintain documentation for system configurations and operational procedures.
- Participate in testing and validation of new system features or enhancements.
- Ensure system stability and availability for financial services operations.
5. Engineer – Backend Microservices
Location: Kenya
Posting Date: 11 March 2026
The Backend Microservices Engineer role within the Digital IT Department focuses on building and maintaining scalable backend services that support modern digital applications.
Key Responsibilities
- Design and develop backend microservices to support digital platforms and services.
- Implement APIs and service integrations that enable communication between systems.
- Optimize backend systems for performance, reliability, and scalability.
- Collaborate with cross-functional teams to deliver high-quality software solutions.
- Maintain and enhance existing microservices architectures.
- Troubleshoot and resolve system issues affecting backend services.
- Ensure proper documentation of service architecture and development processes.
- Support continuous integration and deployment practices.
6. Engineer – Revenue Management (Convergent Charging System and Billing)
Location: Kenya
Posting Date: 11 March 2026
This position focuses on revenue management systems within the Digital IT Department, particularly the Convergent Charging System and billing platforms that support telecommunications services.
Key Responsibilities
- Support and maintain convergent charging and billing platforms.
- Ensure accurate processing of customer billing and charging transactions.
- Monitor system performance and address operational issues affecting billing services.
- Work with business and technical teams to implement billing system enhancements.
- Support integration of charging systems with other business support systems.
- Participate in testing and deployment of billing system updates.
- Troubleshoot system errors and ensure timely resolution.
- Ensure operational efficiency and reliability of revenue management platforms.
7. Engineer – CCS & Billing SRE Engineer
Location: Kenya
Posting Date: 11 March 2026
The CCS & Billing SRE Engineer role sits within the Core Billing & BSS Department in the Technology Division and focuses on ensuring reliability and performance of billing systems.
Key Responsibilities
- Maintain operational reliability of CCS and billing platforms.
- Implement monitoring tools and automation to improve system performance.
- Respond to incidents affecting billing system availability.
- Conduct root-cause analysis and implement long-term fixes for system issues.
- Collaborate with engineering teams to improve system architecture and performance.
- Support capacity planning and scaling of billing infrastructure.
- Maintain documentation of system operations and processes.
- Ensure high system availability and operational stability.
8. Business Partnerships Lead
Location: Safaricom House, Kenya
Posting Date: 10 March 2026
The Business Partnerships Lead role sits within the Business Partnerships Department in the Business Development Cluster and focuses on building strategic collaborations that support company growth.
Key Responsibilities
- Develop and manage strategic partnerships with key business stakeholders.
- Identify new partnership opportunities that support digital innovation and market expansion.
- Lead negotiations and partnership discussions with external organizations.
- Work with internal teams to design joint initiatives and partnership programs.
- Monitor the performance and value of business partnerships.
- Manage partner relationships to ensure alignment with company goals.
- Support development of new products and services through collaborative partnerships.
- Provide insights and recommendations to leadership on partnership strategies.
