A leading financial institution with a strong presence across Kenya is currently seeking to recruit highly competent, results-oriented, and experienced professionals to join its expanding team. These opportunities span relationship management and internal audit functions, offering professionals an opportunity to contribute to a dynamic banking environment characterized by innovation, regulatory compliance, and customer-centric service delivery.
The organization continues to strengthen its operational, risk management, and customer engagement frameworks in response to evolving market dynamics, regulatory expectations, and digital transformation within the financial services sector. As part of this strategic growth and operational enhancement agenda, several key positions have become available across Nairobi and Mombasa regions.
This recruitment drive targets individuals with a strong understanding of banking operations, audit frameworks, customer relationship management, and compliance standards. Successful candidates will be expected to demonstrate professional integrity, analytical capability, stakeholder management skills, and the ability to operate effectively within a performance-driven environment.
The available positions are outlined below, each with a detailed job description to provide clarity on the roles, expectations, and functional responsibilities.
Assistant Relationship Managers – (Nairobi & Mombasa Regions)
The Assistant Relationship Managers will play a critical role in supporting the growth and management of customer portfolios within the bank’s retail and SME segments. The role is primarily focused on relationship development, business acquisition, portfolio monitoring, and delivering tailored financial solutions to clients.
Key Responsibilities
The role holder will support Relationship Managers in managing a portfolio of clients by maintaining regular engagement and ensuring that customer needs are effectively understood and addressed. This includes conducting client visits, participating in business development initiatives, and supporting the onboarding of new customers in line with the bank’s policies and procedures.
The Assistant Relationship Managers will be responsible for identifying and pursuing new business opportunities within assigned regions, with a focus on deposit mobilization, loan origination, and cross-selling of banking products. This involves market intelligence gathering, lead generation, and conversion of prospects into active clients.
They will support credit processes by preparing credit proposals, collecting and analyzing financial information, and ensuring timely submission of credit applications for approval. The role also involves monitoring client accounts to ensure compliance with agreed terms and proactively managing any emerging risks within the portfolio.
The position requires maintaining accurate and up-to-date customer records, ensuring adherence to KYC and AML requirements, and supporting compliance with regulatory and internal policies. The role holder will also collaborate with internal departments such as credit, operations, and product teams to ensure seamless service delivery.
Additionally, the Assistant Relationship Managers will be expected to track performance metrics, prepare reports on portfolio performance, and contribute to achieving branch and regional targets.
Assistant Manager, Internal Audit – Back Office Audit
The Assistant Manager – Internal Audit (Back Office Audit) will be responsible for evaluating the effectiveness of internal controls, risk management frameworks, and operational processes within the bank’s back-office functions. The role focuses on ensuring operational efficiency, accuracy, and compliance across administrative and support units.
Key Responsibilities
The role holder will plan and execute audit assignments covering back-office operations, including finance, procurement, human resources, IT support, and administrative functions. This includes developing audit programs, conducting risk assessments, and identifying key control points within processes.
They will perform detailed testing of transactions and controls to assess compliance with internal policies, procedures, and regulatory requirements. The role requires identifying control weaknesses, operational inefficiencies, and areas of potential risk, and providing actionable recommendations for improvement.
The Assistant Manager will prepare comprehensive audit reports outlining findings, risk implications, and recommended corrective actions. They will also follow up on audit recommendations to ensure timely implementation and closure of identified issues.
The role involves engaging with various stakeholders to communicate audit findings, provide advisory support, and promote a culture of strong internal controls and accountability. Additionally, the role holder will contribute to continuous improvement of audit methodologies and tools.
The position requires maintaining proper documentation of audit work, ensuring adherence to internal audit standards, and supporting the development of annual audit plans based on risk assessments.
Assistant Manager, Internal Audit – Compliance Audit
The Assistant Manager – Internal Audit (Compliance Audit) will be responsible for assessing the bank’s adherence to regulatory requirements, internal policies, and industry standards. The role focuses on ensuring that the institution operates within the legal and regulatory framework governing the financial services sector.
Key Responsibilities
The role holder will conduct compliance audits across various business units, evaluating adherence to laws, regulations, and internal compliance policies. This includes reviewing processes related to KYC, AML, data protection, consumer protection, and other regulatory requirements.
They will identify instances of non-compliance, assess the associated risks, and recommend corrective actions to mitigate exposure. The role involves conducting thematic reviews and compliance risk assessments to identify emerging regulatory risks.
The Assistant Manager will be responsible for preparing detailed audit reports highlighting compliance gaps, regulatory breaches, and areas requiring improvement. They will also monitor the implementation of corrective actions and ensure timely resolution of identified issues.
The role requires close collaboration with compliance, legal, and risk management teams to stay updated on regulatory changes and ensure that audit programs are aligned with current requirements. The role holder will also support regulatory inspections and provide necessary audit documentation when required.
Additionally, the position involves promoting compliance awareness within the organization by providing guidance and insights on best practices and regulatory expectations.
Assistant Manager, Internal Audit – Banking Operations & Product Control Audit
The Assistant Manager – Internal Audit (Banking Operations & Product Control Audit) will be responsible for auditing core banking operations and product-related processes to ensure accuracy, efficiency, and compliance with internal and external standards.
Key Responsibilities
The role holder will plan and execute audits covering banking operations such as account management, transaction processing, payments, reconciliations, and product lifecycle management. This includes assessing the design and effectiveness of controls within these processes.
They will evaluate the integrity of financial and operational data, ensuring that transactions are processed accurately and in accordance with established procedures. The role involves identifying control gaps, operational risks, and potential areas of fraud or error.
The Assistant Manager will review product controls to ensure that new and existing banking products are aligned with regulatory requirements, internal policies, and risk management frameworks. This includes assessing product approvals, pricing structures, and performance monitoring mechanisms.
The role requires preparing audit reports detailing findings, risk assessments, and recommendations for improvement. The role holder will also track the implementation of audit recommendations and provide updates to management on progress.
Additionally, the position involves working closely with operations, product, and IT teams to enhance control environments and support continuous improvement initiatives.
Application Process
Qualified and interested candidates are invited to submit their applications for the respective positions through the designated application platform.
